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computer troubleshooting technic, tru numlock keyboard #gongztercompany #computer #troubleshooting

NumLock Diagnostic Technique — Dark Background (Web)

NumLock Diagnostic Technique — Dark Background

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How it works

A fast, non-invasive keyboard-level check that indicates whether the OS and kernel are still accepting input during suspected freezes.

  • Press the NumLock key and observe the NumLock LED on the keyboard.
  • If the LED toggles, the motherboard and kernel are likely responsive — useful to differentiate display/driver issues from full system hangs.
  • If the LED does not toggle, suspect a full OS freeze, hardware failure, or power interruption.

LED response indicators

LED toggles ON / OFF
Interpretation: system kernel & motherboard responding
  • Likely causes: display output failure, GPU/driver crash, application hang, temporary OS slowdown, USB/peripheral delay.
  • Next steps: verify monitor/cable, switch display output, update or roll back GPU drivers, inspect running processes (Task Manager / top).
LED does NOT toggle
Interpretation: full freeze or hardware-level fault
  • Possible causes: kernel panic, PSU interruption, motherboard/CPU failure, memory corruption.
  • Next steps: attempt controlled hard reset, check power and fans, run memory and power diagnostics, review event logs after reboot.

Why technicians use this method

A quick triage tool that helps prioritize software vs hardware investigation without additional tools.

  • Non-invasive: no extra tools or boot media required.
  • Immediate feedback: narrows diagnostic path quickly.
  • Applicable for many desktops and laptops (including external keyboards).
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Pro Tip
Check CapsLock/ScrollLock response as well, listen for fan or drive activity, and try an external monitor if the LED toggles but the screen is blank. Use safe-mode or bootable diagnostics if hardware faults are suspected.
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